Support

Help With the AKRES App

Write to [email protected] with your phone model and what happened.

Where is my data kept?

On your phone only. AKRES has no account and no server that stores your leads, listings or deals.

How do I move my data to a new phone?

On the old phone, open More → Data, backup & privacy and export a backup. Install AKRES on the new phone and restore that file from the same screen. Your AI key is not in the backup, so add it again on the new phone.

How do I export my leads to a spreadsheet?

Open More → Data, backup & privacy and export leads as CSV. The file opens in Excel, Google Sheets or Numbers.

Do I need an AI subscription?

No. The assistant gives built-in answers without one. For full answers, add your own key from an AI provider such as Anthropic or an OpenAI-compatible service in Settings, and switch on data sharing for the assistant.

Can AKRES call my leads automatically?

Only if you connect your own calling provider, and only for leads marked "Agreed to be contacted". AKRES warns you if you try to call outside your calling hours.

How do I delete everything?

Open More → Data, backup & privacy → Erase all data on this device. Uninstalling the app also removes all of its data.

Which countries is it set up for?

Licence and tax fields come ready for India, the UAE, the United Kingdom and the United States. You can edit every field to suit anywhere else.