Your leads, listings, deals and invoices stay on your phone. If you sign in and back up, an encrypted copy that only your password can open is kept on our server. If you join the community, your profile and posts are kept there too. Leads sent from a connected form wait only until your phone collects them, and never longer than 30 days.

Sign in on the old phone from More → Account, backup & team and tap Back up now. On the new phone, choose Moving from another phone? on the first screen, sign in with the same Apple or Google account and enter your backup password. Without signing in, export a backup file from More → Data, backup & privacy and restore it on the new phone. Your AI key is never in a backup, so add it again.

One phone on the free plan and two on a paid plan. One e-mail address is one account, so signing in with Apple and with Google under the same e-mail does not add phones. To use a new phone, sign out of an old one from More → Account, backup & team.

Open More → Firm & teams and create your firm. Add teams, set levels and designations (level 1 is the top), then invite each person by their own e-mail with their team and designation. They accept in AKRES while signed in with that e-mail; no one joins without saying yes. Your dashboard shows each team’s calls, site visits, new leads, deals and points for this week and last week. Only the owner can make admins, and every change is recorded in the firm’s activity log.

Open More → Data, backup & privacy and export leads or inventory as an Excel (.xlsx) file, or leads as CSV. The files open in Excel, Google Sheets or Numbers.

No. AKRES Brain plans your day, finds matches and drafts messages without one. For full answers, add your own key from an AI provider such as Anthropic or an OpenAI-compatible service in Settings, and switch on data sharing for AKRES Brain.

Only if you connect your own calling provider, and only for leads marked "Agreed to be contacted". AKRES warns you if you try to call outside your calling hours.

Yes. Import your leads and inventory from a CSV or Excel export. To keep your CRM or Google Sheet up to date, paste a webhook link (from Zapier, Make, n8n or your CRM) under More → Connect your lead sources; each new lead and stage change is sent there. For a CRM with no webhook or import, export an Excel file from More → Data, backup & privacy.

Yes. Send it from More → Help & feedback → A feature for my business, or e-mail us. We first check that it can be done and give you a fixed price: about ₹20,000 for a small change (around a day of work), ₹60,000 for a medium one (around three days) and ₹1,50,000 for a large one (one to two weeks); anything bigger is quoted separately. Prices are before GST. Before we start, you accept the quote in writing, including exactly what the feature must do. We then build it, test it and let you try it. Nothing is paid in advance, not even a deposit: the price becomes due once the finished feature does what the quote says, and you can pay it at once or in 12 monthly payments of ₹2,000, ₹6,000 or ₹15,000 that include the first year of upkeep. If you do not reply within 7 days of the feature being ready to try, it counts as approved. If you cancel after building has started, you pay only for the work already done, at ₹2,500 an hour and never more than the quoted price. After the first year, a feature only your business uses costs 20% of its price a year to keep working with updates. Every feature is built into the main app, never a separate copy, and once it is ready every AKRES user who needs it can use it. You pay for building it, not for access to it.

Open More → Data, backup & privacy → Erase all data on this device. Uninstalling the app also removes all of its data.

Licence and tax fields come ready for India, the UAE, the United Kingdom and the United States. You can edit every field to suit anywhere else.